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How to choose the best International Shipping Company?

UPDATED : 11-Feb-2026

International online shopping is becoming increasingly common in Latin America and the Caribbean, but many worry about how to get their orders home. When choosing the best international shipping service, it is crucial to consider factors such as package tracking, warehouse facilities, experience, and customer service availability.

This is where aeropost stands out as one of the most reliable international courier services for Latin America and the Caribbean.

Below, we explain why aeropost excels compared to other international shipping companies.

1. Exceptional Customer Service

One of the most sought-after factors when comparing U.S. courier companies is customer support. aeropost maintains a 4.1-star rating based on over 12,800 reviews on Trustpilot, reflecting consistency, trust, and real user experience.

Our customer service team assists users with:

Lost or missing package claim.
Queries with a delay in shipping.
Any issues regarding package payments.
Special procedures and customs forms.
International shipment tracking.
Issue resolution.

Additionally, aeropost offers a mobile app that allows you to track your packages in real-time, from the U.S. warehouse to final delivery: less uncertainty, more control.

2. Clear Shipping Restrictions

When it comes to international shipping, clarity matters. With aeropost, you can shop at Amazon, eBay, Walmart, or other international retailers and ship your products from the U.S. to your country without complications.

Most items are accepted, except for those categorized as restricted, which vary by destination country. All this information is clearly available on their website, avoiding any last-minute surprises.

3. U.S. Warehouse with High-Level Infrastructure

The aeropost logistics center in Miami, spanning over 177,000 square feet, is designed to handle everything from small packages to bulky shipments.

Key Capabilities:

Handling of large and heavy products.
Expertise in specialty goods.
Rigorous security and logistical control processes.

This ensures that your purchases are well-managed from the very first step of the journey.

4. Flexible Delivery Options by Country

Not all customers receive their packages the same way, and aeropost understands this. Depending on the country, you can choose from:

Home Delivery
Pick-up at Experience Centers or Pick-up Points
Smart Lockers

Currently, aeropost offers Smart Lockers in 8 countries across the region, allowing you to pick up packages whenever it's most convenient for you. This flexible model is a major advantage over other international couriers.

5. Proven Expertise in International Shipping

Trust is built on results. With a track record of delivering over 40 million packages across 29 countries and more than 39 years of demonstrated experience, aeropost stands out for its exceptional service and for achieving overall customer satisfaction.

6. Easy Returns Policy

International returns are usually complex. With aeropost, the process is clear:

Request a Return Merchandise Authorization (RMA) from the seller or provider.
Contact aeropost.
Receive step-by-step guidance.

You only need to ensure you provide the required documents and the package within 15 business days before the authorization expires. No unnecessary runarounds.

7. Multiple Payment Methods

Flexibility also applies to how you pay. aeropost accepts:

Credit and Debit Cards
PayPal
Cash Payments at Experience Centers (in selected countries)

This makes international shipping accessible even for those who do not rely exclusively on digital payments

8. Savings on Taxes and Duties

aeropost offers you a 7% U.S. Sales Tax discount when you use your free U.S. address. In some countries, your package may be exempt from duties if it falls below the de minimis value, making international shipping easier and more affordable. Here is how it works in specific countries:

Colombia: Purchases under USD $200 are tax-free.
Trinidad & Tobago: Selected tech products are exempt from duties and VAT.
El Salvador: Packages up to USD $299.99 are duty-free (VAT only).
Jamaica: Exemptions apply to orders up to USD $100.
Barbados: Packages under USD $30 are exempt from duties and VAT.
Peru: Shipments up to USD $200 are tax-free.
Dominica: Exemptions apply to orders under XCD $150.
Panama:
- Regular shipments under USD $100 are tax-free.
- For packages sent via the Free Trade Zone, the exemption extends up to USD $1,000.

These benefits make international shopping more accessible and cost-effective.
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Common Questions About International Shipping

What is an international courier company?

It is a service that assigns you a U.S. address to receive online purchases and then forwards them to your country.

Which is the best international shipping company for Latin America?

The best option is one that combines experience, regional coverage, delivery options, customer support, and tax savings. aeropost excels in all of these areas.

Is it safe to use a U.S. courier company?

Yes, as long as the company has solid infrastructure, real-time tracking, and clear processes, like aeropost.

How long does international shipping from the U.S. take?

It depends on the country and the delivery method, but with aeropost, you can track your package at every stage of the process.

Can I save on taxes by using a courier company?

Yes. Thanks to tax benefit laws, many shipments can arrive tax-free if they fall within the permitted value.

Does Amazon ship internationally from the U.S.?

Yes, Amazon ships internationally to some countries, but not all products or sellers offer this option. Additionally, shipping costs and taxes can be higher. That is why using a U.S. mailbox allows you to buy any product available on Amazon and ship it to your country with more flexibility and predictability.

Does Walmart ship to Latin America from the United States?

In most cases, Walmart does not offer direct international shipping outside of the U.S. Because of this, many shoppers use an international courier service to receive their purchases at a U.S. address and then forward them to their home country.

Does Shein ship internationally, or do I need a courier service?

Shein does offer international shipping to several countries in Latin America. However, many users prefer using a U.S. courier service to:

Access a wider availability of products
Consolidate orders from different stores
Have more control over delivery times and costs

What happens if I need to return a product?

aeropost offers a guided return process, provided you have the Return Merchandise Authorization (RMA) from the vendor.

The Best Choice for Your International Shipping

Choosing an international shipping company isn't just a logistical decision; it’s a strategic one. Through its experience, regional coverage, delivery options, customer support, and many other benefits, aeropost has established itself as one of the top international shipping providers from the U.S. to Latin America and the Caribbean.

Shopping globally is easy. Shipping well is what makes the difference.

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