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Amazon International Returns Made Easy with aeropost

UPDATED : 02-DEC-2024

Shopping online is super convenient, but sometimes things don’t go as planned. Whether you’ve ordered the wrong item, it arrived damaged, or it simply didn’t meet your expectations. Don’t worry—returning your packages is part of the shopping! If you used aeropost as your international shipping company in the US to receive your order, the process for returning items to Amazon is straightforward. Let’s walk through how to request a return label (RMA) and return your package with aeropost.

But before we dive in, remember: only packages shipped with aeropost can be returned using their services. Not sure if your order qualifies? Just reach out to our Customer Service Team, and they’ll help confirm if you can return your package with us!

At aeropost, we pride ourselves on offering the best warranty and return service in the region! If your item is defective or has issues covered by the manufacturer's warranty, we’ll guide you through the return process and ensure you receive the support you need. With aeropost, you can shop with confidence knowing that we have your back when it comes to warranties and returns!

Step 1: How to Return Amazon Packages?

First things first! Log in to your Amazon account and navigate to "Your Orders." Locate the item you wish to return, and check the details to make sure it qualifies for a return. It’s a quick step to confirm everything’s good to go!

Step 2: Initiate the Return Process

Once you found the item you want to return:

Click on “Return or Replace Items.”
Select the reason for your return from the dropdown menu.
Choose “Continue” to proceed.

Step 3: Choose Your Return Method

Amazon will present you with several options for returning your item. Since you’re using aeropost, look for the option that says “UPS Dropoff-box and label need” . Select that option, confirm your return, and you’re all set to get your label!

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Note: If you don’t see the option to print a return label, no worries! You can reach out to Amazon’s Customer Service via chat or email to request a return address. Once you have the address, just contact aeropost’s Customer Service to get approval to use it. After they give you the go-ahead, you can move on to Step 5 and complete your return process!

Step 4: Print the Return Label

After choosing your return method, it’s time to grab your return label! Just click on “Print Label.” You can either save it as a PDF or print it out right away—whatever works best for you. Make sure to keep it handy for the next step!

Step 5: Pack Your Item

After getting your return label or the confirmation that the return address is good to go, it’s time to pack up your item! Make sure it’s in its original condition, and don’t forget to include any accessories, manuals, or packaging materials that came with it. Attach the return label securely so it’s easy to see. If you saved the label as a PDF, no worries! You can upload the document directly to your package information from your aeropost account, making things even smoother.

Step 6: Return Your Package with aeropost

Since your item was shipped with aeropost, you can take advantage of our Return Service for an even smoother experience. Here’s everything you need to know about how it works:

Return Service with aeropost

aeropost offers a comprehensive Return Service through our Miami Processing Center. To get started, you’ll need a Merchandise Return Authorization (RMA) , a.k.a. a return label, from the original supplier. Our Return Service covers up to $10,000 USD based on the declared value during the pre-alert —just make sure the package was shipped through aeropost.

Key Points

Eligibility: Only packages shipped through aeropost are eligible for returns through our service.
RMA Requirement: You’ll need to provide a valid RMA from the original supplier with a minimum expiration date of 15 calendar days.
Where do I Return my Amazon packages? All returns must be handled at aeropost Experience Centers.
Coverage Limitations: We don’t cover shipments sent to third-party addresses or returns with customs issues due to missing invoices.
Claims Timeline: If your shipment is incomplete or damaged, claims must be filed within 10 business days after:

To make sure everything goes smoothly, be sure to provide all necessary documentation. Follow these simple guidelines, and aeropost will take care of the rest, giving you a hassle-free return experience!

Step 7: Track Your Return

Once your package is on its way to our warehouse in Miami, you can track its status through your aeropost account. Once with the U.S. courier service, you can track it through their website; this way you’ll know when it arrives back at Amazon, and you can anticipate your refund.

Wrapping Up Your Return Experience

Returning packages doesn’t have to be a hassle, especially with aeropost by your side. By following these simple steps, you can easily request a return label from Amazon and return your items without any stress. Remember, only packages shipped with aeropost can be returned through their services. So, make sure to keep this in mind for future orders!

Enjoy your hassle-free shopping experience!

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