Loading gif
earth map

How can we assist you today?

track-location icon

Track your purchase

To track a package, log in to your account.

Enter here

We are TEMU’S official logistics partner

If you have made an order on the TEMU website to be delivered directly to your country.

Track here

FAQS Categories

  • How do I get an account? arrow down

    What is the formalization of my account and how do I complete it? arrow down

    What are authorized users and how do they work? arrow down

    How do I enable or disable notifications for my account? arrow down

    What happens if I can't access My Account? arrow down

    Do you need to make any changes or update your account information? arrow down

Tutorial videos

Explore our visual guides to solve your doubts.

Find us easily near you

Have a question?

Chat with us through our bot

Write to us

servicesjo@aeropost.com

  • Cost Calculator
  • Restricted Products
  • About Us
  • Help
  • Terms and Conditions
  • Blogs

© 2026 Aeropost. All Rights Reserved.