Through our commitment to innovating the cross-border customer experience, Aeropost has become a prominent player in the Latin American and the Caribbean markets including in The , supporting millions of consumers and businesses in their cross-border shopping needs.
About Us
Aeropost is a global ecommerce and logistics provider focused on solving cross-border shopping and shipping challenges in the Caribbean and Latin America. With operations in over 30+ countries and transporting hundreds of millions of dollars worth of merchandise annually from the US, our aim is to enhance communities' lives through seamless and secure online shopping experiences while disrupting the cross-border freight forwarding industry.
Our Roots & Evolution
Aeropost's roots trace back to 1986 when we started as a shipping and logistics solution for US expats in Costa Rica. Today, we have delivered over 40 million packages in over 30+ countries.
Deep Understanding & Expertise
We have a deep understanding of our customers and the unique demands of each market. From duty calculation and customs clearance to international shipping and last-mile delivery, Aeropost's expertise is unrivaled. Our local presence is prominent, with business entities, staff, assets, infrastructure, customer service, branded retail shops, lockers and an innovative local payments platform that facilitates purchases from US sellers.
Central Operations Center
The corporate headquarters in Miami serves as our central operations center, housing the International Logistics Hub spanning 177,000 square feet. As an Independent Air Carrier (IAC) and Commercial Mail Receiving Agency (CMRA), we comply fully with US Department of Homeland Security, Transportation Safety Administration, and USPS regulations. Our facility is certified to handle parcels and cargo of all types, including hazardous materials and dangerous goods, and features state-of-the-art security and monitoring systems.
Services
Aeropost offers two services: Aeropost Courier and Smart Lockers. Aeropost Courier provides customers with a free virtual address in Miami for importing products from any US retailer. Our Smart Lockers provide a secure and convenient solution to last-mile delivery challenges.
Courier
Our Courier solution provides customers with a virtual address in Miami, allowing them to import a wide range of products from any U.S. retailer without paying the 7% US sales tax. We offer value-added services such as accepting local payments, cash payment for bankless users, and a comprehensive claim and returns program, setting us apart from competitors. Leveraging our multi-country operations, we maintain our US operations in-house, receiving and processing packages at our central facility in Miami. This gives us cost advantages, operational efficiencies, and better control over the import process.
Smart Lockers
Our Smart Lockers provide a secure and convenient solution to last-mile delivery challenges. These self-service kiosks are placed strategically in convenient locations, allowing customers to pick up their packages at their convenience. Our smart-locker technology utilizes QR codes sent to users' mobile devices for package retrieval. Currently available in seven markets, including the Bahamas, Costa Rica, and Trinidad & Tobago, our Smart Lockers offer an alternative form of delivery. We are also exploring partnerships with local banks, government offices, and retailers to expand the utilization of our Smart Locker Solution
Founders & CEO
Adam Arviv
Co-founder of Click to Collect and Director of Aeropost
Sebastian Bastian
Co-founder of Click to Collect and Executive Chairman of Aeropost
Camilo Rueda
CEO of Aeropost
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