About Us
For more than 35 years, aeropost has revolutionized cross-border logistics in Latin America and the Caribbean. As a leader in international shipping and innovators in logistics technology solutions, we’re building trust with every delivery.
Our Roots & Evolution
aeropost's roots trace back to 1986 when we started as a shipping and logistics solution for U.S. expats in Costa Rica. Today, we have delivered over 40 million packages in over 30+ countries.
Deep Understanding & Expertise
We have a deep understanding of our customers and the unique demands of each market. From duty calculation and customs clearance to international shipping and last-mile delivery, aeropost's expertise is unrivaled. Our local presence is prominent, with business entities, staff, assets, infrastructure, customer service, branded retail shops, lockers and an innovative local payments platform that facilitates purchases from U.S. sellers.
Central Operations Center
The corporate headquarters in Miami serves as our central operations center, housing the International Logistics Hub spanning 177,000 square feet. As an Independent Air Carrier (IAC) and Commercial Mail Receiving Agency (CMRA), we comply fully with U.S. Department of Homeland Security, Transportation Safety Administration, and USPS regulations. Our facility is certified to handle parcels and cargo of all types, including hazardous materials and dangerous goods, and features state-of-the-art security and monitoring systems.
Services
We offer two services: aeropost Courier provides a free Miami address for shopping from U.S. retailer, while Smart Lockers ensure secure and convenient last-mile delivery.
Courier
Our Courier solution provides customers with a virtual address in Miami, allowing them to import a wide range of products from any U.S. retailer without paying the 7% U.S. sales tax. We offer value-added services such as accepting multiple payment options, and an easy claims & returns program, setting us apart from competitors. We maintain our U.S. operations in-house, receiving and processing packages at our central facility in Miami. This gives us cost advantages, operational efficiencies, and better control over the import process.
Smart Lockers
Our Smart Lockers provide a secure and convenient solution to last-mile delivery challenges. These self-service kiosks are placed strategically in convenient locations, allowing customers to pick up their packages at their convenience. Our Smart Locker technology utilizes QR codes sent to users' mobile devices for package retrieval. Currently available in six markets, including Guatemala, Costa Rica, and Trinidad & Tobago, our Smart Lockers offer an alternative form of delivery. We are also exploring partnerships with local banks, government offices, and retailers to expand the utilization of our Smart Locker Solution.
Founders & CEO
Adam Arviv
Co-founder of Click to Collect and Director of aeropost
Sebastian Bastian
Co-founder of Click to Collect and Executive Chairman of aeropost
Camilo Rueda
CEO of aeropost
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